Your Friendly Neighborhood Bookkeepers LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal and business financial information.

Information We Collect: We collect personal information you voluntarily provide through contact forms, scheduling tools, or service applications (including full name, email address, phone number, and company details). Additionally, when onboarding or rendering bookkeeping services, we collect uploaded financial records, bank statements, tax IDs, and transaction data.

Automated Data Collection & Cookies: Our website utilizes standard tracking technologies, cookies, and server logs to collect non-personal browser data (IP addresses, device types, operating systems, and page navigation patterns) to analyze web traffic and improve site functionality. You can disable cookies through your browser settings.

How We Use Information: Data is used exclusively to fulfill requested services, process payments, deliver updates, maintain secure client portal access, and comply with tax or legal obligations.

Data Sharing & Third-Party Vendors: We do not sell, rent, or trade your personal or financial data. We only share information with trusted third-party technology partners (e.g., cloud accounting platforms, secure document storage, merchant payment processors) necessary to execute our services under strict confidentiality agreements.

Data Security & Retention: We implement administrative, technical, and physical safeguards—including SSL encryption, multi-factor authentication, and restricted database access—to safeguard confidential financial records. We retain client data only as long as necessary to fulfill bookkeeping obligations and comply with statutory retention laws.

 

Your Data Rights: You may request access to, correction of, or deletion of your personal contact information at any time by contacting us at Samantha@neighborhoodbookkeeper.com/Bianca@neighborhoodbookkeeper.com